Help and information

Payment

Your order is paid for in a secure, encrypted module provided by our payment processor. Your card details are entered directly with that processor: they never reach us.

Payment methods

The methods actually available are shown at the payment step. They may depend on the country and currency of your order. The amount is charged in the currency displayed on the site.

Checking your order

Before confirming, please check the references, variants, quantities, your address and the total amount shown. A confirmation is then sent to the e-mail address you entered.

Payment declined or interrupted

Please read the message displayed by the payment service and, if necessary, contact your bank. If you are unsure about the status of an order, contact us before placing the order again.

Never send us your full bank card details by e-mail.